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Challenge: A client wanted to send a helium gas consignment to Lusaka, Tahiti for NASA research. But the life span of the shipment was limited due to the nature of the goods. The client wanted a reliable service provider who could handle a narrow transit time of 72 to 96 hours.
Due to flight cancellations during the pandemic, we had few options on this route. Over and above, the customer also wanted us to meet the delivery deadline without incremental costs or compromising on services.
Solution: Transworld Global Air Freight successfully completed the project by chartering 10 flights on a back-to-back basis to deliver the oxygen cylinders despite various challenges. We were able to successfully meet the deadline.
