Case Study

Transworld Logistics Pvt. Ltd.

Challenge: Around 250 MT cargo of machinery was stuck with a logistics provider for several months at Mumbai Port. The customer was incurring high costs. Due to tight space constraint to USA, the logistics provider had focused only on finding a breakbulk vessel as a solution and failed.

Solution: Transworld stepped in as a solution provider to the customer. We offered to transport the cargo through multiple solutions such as RoRo MAFI, Flat Rack and in disassembled forms in general containers.

Outcome: The customer was able to finally transport the cargo. Our diversified portfolio gave us the edge to establish a long-standing relationship with the customer.

Transworld Global Air Freight

Challenge: A client wanted to send a helium gas consignment to Lusaka, Tahiti for NASA research. But the life span of the shipment was limited due to the nature of the goods. The client wanted a reliable service provider who could handle a narrow transit time of 72 to 96 hours.

Due to flight cancellations during the pandemic, we had few options on this route. Over and above, the customer also wanted us to meet the delivery deadline without incremental costs or compromising on services.

Solution:Transworld Global Air Freight successfully completed the project by chartering 10 flights on a back-to-back basis to deliver the oxygen cylinders despite various challenges. We were able to successfully meet the deadline.

Same Deutz Fahr India

Challenge: In November 2021, Same Deutz Fahr India gave us the forwarding contract for their shipment to Callao. It was difficult to get space and no carriers accepted our request for bookings.

After extensive discussion, ONE Line agreed to take the shipment, but we had a new problem. The custom house agent (CHA) did not pick up the boxes. Despite our continuous requests to the shipper and the CHA, the latter reverted just a day prior to the vessel deadline saying that they had a shortage of drivers.

Meanwhile, we faced tremendous pressure from the carrier who had blocked space for Transworld - they said that they would not work with us in future.

Solution: We took a chance and asked the shipper if we could arrange for the clearance and transport. They agreed. On the cutoff date, we managed to place the vehicles at the factory and managed to connect the vessel.

Outcome: The customer was very happy and appreciated us for our extra service. Even our agent Interglobe wrote to us that the customer was happy with the last-minute help from Transworld.

Transworld Integrated Logistek Pvt Ltd

Client: Dabur India

Challenge: Since 2018, Dabur has been associated with us for their ocean exports to the USA. The ongoing COVID challenges disrupted the supply chain for shippers across the globe. Our client too faced huge challenges for inventory and space for outbounds.

Solution: The Transworld team worked with Dabur’s supply chain and marketing team to plan and streamline the processes with a specific focus on Nashville and Baltimore. In September 2021, we successfully moved 22 TEUS of cargo from North and West India to the US destination.

Outcome: Thereafter, Dabur awarded their FOB cargo business to Transworld from North and West India into Baltimore, US. From November 2021, we have successfully increased our business for this route by 20x20GP/month.

Balmer Laurie Hyderabad

Challenge:In August 2021, there was heavy equipment shortage for China Port for 20' & cargo weight is 27 tons. The customer requested for 15 containers, and we faced a big challenge to get boxes from the market.

Solution: We managed to get Balmer Laurie space for 13 x20' containers and also got them bookings through Inter Asia Lines. The following month, the client faced the same issue, and we got them 10x20' containers to Qingdao through Eminent Shipping.

Outcome:The customer was very happy as they were able to fulfill their consignee's requirement.